Ortiz Transportation

Legal

Privacy Policy

Effective September 30, 2026

Ortiz Transportation ("we," "us") respects your privacy. This policy explains what information we collect through ortiztransportation.com, how we use it, and the choices you have.

Information we collect

Information you give us. When you submit our quote request form, we collect the details you enter: your name, company, email address, phone number, the service you need, pickup and delivery locations, and any message you include.

Information collected automatically. When you submit the form, we record your IP address and the date and time of the submission to help prevent spam and abuse. Like most websites, our hosting provider may also keep standard server logs (such as IP address, browser type, and pages visited) for security and troubleshooting.

How we use your information

We do not sell, rent, or trade your personal information, and we do not use it for third-party advertising.

SMS opt-in data and consent will not be shared with any third parties. We do not share or sell mobile phone numbers, SMS opt-in data, or SMS consent with any third parties or affiliates for marketing or promotional purposes.

Cookies

Our site does not use advertising or analytics cookies. When you submit the quote form, a temporary session cookie is set to limit repeated submissions; it expires when you close your browser.

Third-party services

Our pages load a few features from other providers, which may receive your IP address and browser information when you visit:

Sharing your information

We share your information only when needed to provide the services you request (for example, with a carrier or facility involved in your delivery), with service providers that help us operate our website and email, or when required by law. All of the above categories exclude text messaging originator opt-in data and consent; SMS opt-in data and consent will not be shared with any third parties.

SMS / text messaging

If you agree to receive text messages from Ortiz Transportation, we collect your mobile phone number and your consent to use for those messages, such as pickup and delivery appointment confirmations, appointment reminders, and replies to your questions about your order.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties. SMS opt-in data and consent are never shared with third parties for any purpose.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also opt out by contacting us using the details below. See our Terms & Conditions for full SMS program terms.

How long we keep it

We keep quote requests and related correspondence only as long as needed to respond to you, provide our services, and meet our business and legal record-keeping obligations.

Security

We use reasonable measures to protect the information you send us. No method of transmission over the internet is completely secure, so please do not include sensitive information such as payment card or Social Security numbers in the quote form.

Your choices

You may ask us to access, correct, or delete the personal information you have sent us by contacting us using the details below.

Children's privacy

Our website is intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact us

Ortiz Transportation
1477 Lomaland Dr., Suite B-4
El Paso, TX 79935
(915) 218-6981
elp@ortiztransportation.com